Patient Counselor
Year Triplicane, Chennai, Tamil Nadu, India
Job Description
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- Counsels patients on the reports given by the doctor.
- Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion.
- Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,)
- Explain the tariff of the concerned procedures/investigations to patients in detail.
- Maintain Counselor reports on a daily basis (Advice, Conversion, and Patient wise details).
- Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing).
- Cross verify all the relevant documents related to Credit billing before surgery.
- Maintaining Counselor Summary for all counseled patients.
- Doing Tele Calling and maintaining reports for the same.
- Preparing Surgery list and handing over the same to concerned doctor and center head, one day before the surgery.
- Follow up with patients at all stages.
- Explain the tariff of the concerned procedures/investigations to patients in detail.
- Health insurance
- Provident Fund
- Day shift
- Quarterly bonus
- Counselling: 1 year (Preferred)
- Hospital: 1 year (Preferred)
- Business Conversion: 1 year (Preferred)
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Job Detail
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Job IdJD3306517
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTriplicane, Chennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear