Patient Counselor
Job Description
• Handling patient queries related to infertility and health-related concerns on phone, chat, email, Whatsapp etc..
• Handling tele consultations
• Counseling patients about the various treatment options available
• Preparing the records about patient information and other information.
• Review medical reports and suggest appropriate treatments in collaboration with fertility specialists
• Preparing reports and tracking individual and team performance.
• Interacting with vendors and partners.
• Conducting various process audits and reports
• New initiatives and giving training to various teams
• Attending review with the reporting manager and directors.
• Managing various software to handle patient queries.
• Supporting in camps, events and other OPDs if needed
• Supporting in various marketing and knowledge sharing activities such as video recording, live online sessions, podcasts, webinars, seminars etc.
Qualifications :
• Graduation
• Good communication skills in both English & Kannada
• Healthcare background is an added advantage
• Minimum 1 year experience
Intrested candidates can contact on +91 9364013845 or send resume to hrkalavathi@garbhagudi.com
Job Type: Full-time
Pay: ?200,000.00 - ?350,000.00 per year
Benefits:
• Provident Fund
Schedule:
• Day shift
Work Location: In person
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Job Detail
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Job IdJD3483172
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJayanagar 2nd Block, KA, IN, India
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EducationNot mentioned
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ExperienceYear