Duties and Responsibilities:
• Counselling the patients regarding their skin, hair or nail concerns.
• Providing individual assessments & developing initial treatment plans.
• Helping patients choose the best treatments by explaining the same.
• Managing clinical care including various treatment plans for the assigned patient case.
• Communicating and coordinating with doctors, therapists, and patients on regular basis.
• Documenting various types of reports and associated paperwork.
• Maximizing the customer satisfaction by sticking to the SOPs (Standard Operating Procedures) and continuous improvement of the quality of services while improving the skill set of the staff.
• Helping the marketing team of the clinic with various content requirements
• Maximize the revenue growth by cross selling and up selling the procedures / treatments required to prospective patients, if needed.
• Supervising laser therapists / technicians and performing necessary procedures under the guidance of the in-house doctors.
• Counselling for Hair Transplant Patient.
Eligibility Criteria
• Any bachelor's degree from an accredited university.
• MBA/PGDM preferable.
• Prior counselling experience of 1-2 years in a Dermatology clinic or hospital is desirable.
• Should possess good communication and interpersonal skills
Job Types: Full-time, Permanent
Pay: ?35,000.00 - ?70,000.00 per month
Schedule:
• Day shift
• Morning shift
Experience:
• total work: 1 year (Required)
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