Job Description

Duties and Responsibilities:

• Counselling the patients regarding their skin, hair or nail concerns.
• Providing individual assessments & developing initial treatment plans.
• Helping patients choose the best treatments by explaining the same.
• Managing clinical care including various treatment plans for the assigned patient case.
• Communicating and coordinating with doctors, therapists, and patients on regular basis.
• Documenting various types of reports and associated paperwork.
• Maximizing the customer satisfaction by sticking to the SOPs (Standard Operating Procedures) and continuous improvement of the quality of services while improving the skill set of the staff.
• Helping the marketing team of the clinic with various content requirements
• Maximize the revenue growth by cross selling and up selling the procedures / treatments required to prospective patients, if needed.
• Supervising laser therapists / technicians and performing necessary procedures under the guidance of the in-house doctors.
• Counselling for Hair Transplant Patient.

Eligibility Criteria

• Any bachelor's degree from an accredited university.
• MBA/PGDM preferable.
• Prior counselling experience of 1-2 years in a Dermatology clinic or hospital is desirable.
• Should possess good communication and interpersonal skills

Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?60,000.00 per month

Schedule:

• Day shift
• Morning shift

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Required)