Patient Coordinator
Job Description
Guide and assist the Patient s in their visits to hospital Resolve the Patient s queries by being single point of contact Guidance and counseling to the patients and their families Help the Patients relatives in taking admission and billing process Updating and escalating the customer s feedback to the PR Team Maintain good rapport with the patient during their visit Relationship between management and Patient s beyond hospital visits responsible for overall customer satisfaction Escorting the patient throughout the OPD and diagnostics department Until patient/ guest leaves for the day Follow standard help desk procedure Inform management of recurring problem Manages problem resolution for patient relatives through feedback analysis in coordination with department head to develop proactive problem solutions Need to take care of all other works which is assigned by the Manager Specialisation Patient Care Coordinator
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Job Detail
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Job IdJD3209389
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear