Job Description

Position: Patient Care Coordinator - ChandigarhPosition PurposeThe purpose of this role is to co-ordinate patient applications in Patient Access Program(s) in the region.The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office basedDuties and Responsibilities

• Liaise with hospitals, distributors, pharmacies and patients
• Co-payment reimburse solution administration
• Work closely with the Program Manager to secure patient file approval
• Ensure that patient file are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline
• Carry out patient, Doctor, Pharmacy and private sector visits for project flow
• Ensure that current patients receive their medications quickly and efficiently
• Prepare timely monitoring reports (monthly) with patient numbers and charities support as well as quality assurance. Reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in xe2x80x9creal timexe2x80x9d as patients proceed through the program
• Maintain and update electronic Program files, including patient and quality assurance data
• Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data
• Reporting any adverse events/product complaints as per clientxe2x80x99s requirements and/or Axios SOPPs
• Conduct all program activities through exclusive use of Axiosxe2x80x99 Patient Management System (PMS)
• Conduct administrative duties for the office

• Work closely with Line Manager and Program Assistant in the region
• Reporting to the Line Manager in region
• Work with the related divisions of Axios
• Maintain ongoing and frequent communication with Axios staff including Axios global staff

• Application of job Knowledge
• Concern for Order and Quality
• Adaptability and flexibility
• Dependability
• Teamwork

• The position is based in our regional office, and it does entail frequent travel to Clients and partners which may be outside your designated region
• Flexibility in ability to travel as well as working hours is essential

Axios International