Job Description

Job Title: patient care Assistant

Department: Front Office

Job Purpose:
To provide efficient and compassionate care to OPD patients, assist consultants in patient consultation, maintain cleanliness and equipment in OPD areas, and manage patient records.

Key Responsibilities:

• Patient Care & Assistance:
• Provide proper care and attention to OPD patients, ensuring their comfort and well-being.
• Call patients from the waiting area and guide them through the consultation process.
• Assist consultants during patient examinations and procedures.
• Patient Guidance & Escorting:
• Guide patients post-consultation regarding next steps such as pharmacy, diagnostics, or endoscopy services.
• Escort patients to senior consultants if referred, ensuring a smooth transition and continuity of care.
• OPD Maintenance:
• Ensure that all OPD areas are properly cleaned and well-maintained, providing a hygienic and safe environment for patients.
• Maintain proper inventory of medical and diagnostic equipment in consultation rooms and OPD cabins.
• Documentation & Record Maintenance:
• Maintain accurate and up-to-date OPD records, including patient details, consultation notes, and referrals.
• Ensure all patient documentation is properly filed and easily accessible for medical staff.
• Collaboration:
• Work closely with front office staff to ensure smooth patient flow and timely consultations.
• Collaborate with consultants and other healthcare providers to ensure comprehensive patient care.

Qualifications:

• Education: Diploma, B.Sc / B.Com or any related fields
• Experience: Previous experience in OPD settings or healthcare environments is preferred.
• Skills:
• Good communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of medical terminology and clinical procedures.

Key Attributes:

• Compassionate and patient-focused approach.
• Strong organizational skills.
• Attention to detail and ability to maintain cleanliness and hygiene standards.
• Team player with the ability to collaborate effectively across departments.

Interested Candidates can Share their Resumes/ call on:

Mobile. No: 9603133226

Email I'd: hrd@raosentcare.com

Job Types: Full-time, Permanent

Pay: ?15,674.72 - ?17,355.55 per month

Benefits:

• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• PCA: 1 year (Required)

Language:

• Telugu (Required)
• Hindi (Required)
• English (Required)

Work Location: In person