Job Description

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleInfrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else.Youll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. Thats the kind of impact you can have!This is a project-based role where youll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, youll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that wont be an issue.Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and youll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.Who You AreYoure good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, youre open and borderless - naturally inclusive in how you work with others.Join Kyndryl as a Patching Lead for OS, MW & DB and become a catalyst for innovation and transformation. In this role, you\'ll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you\'ll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs.Location for the Role : Bangalore /NCREssential Roles & Responsibilities:

• At least 8- years experience in OS, Middleware & Database products support

Develop and implement a comprehensive patch management strategy specifically tailored for OS, Middleware & Database components, considering factors such as criticality, impact, and dependenciesEvaluate and prioritize patches released by OS, Middleware & Database vendors based on their relevance, severity of vulnerabilities addressed, and potential impact on system stability and performance.Plan and coordinate patching activities for OS, Middleware & Database components, ensuring minimal disruption to service availability and business operations by scheduling patches during maintenance windows or low-traffic periods.Collaborate with various stakeholders, including system administrators, application owners, database administrators, and security teams, to coordinate patching activities and ensure alignment with organizational objectives and priorities.Develop and execute comprehensive testing plans to validate the compatibility of patches with existing OS, Middleware & Database configurations, applications, and integrations, ensuring that patches do not introduce new issues or conflicts.Assess and mitigate risks associated with patching activities, such as potential service interruptions, performance degradation, or data loss, by implementing appropriate rollback procedures and contingency plans.Maintain accurate records of patching activities, including patch deployment schedules, testing results, issues encountered, and remediation actions taken, to ensure compliance with regulatory requirements and facilitate auditing and reporting.Ensure that patching activities adhere to security policies, regulatory standards, and industry best practices, minimizing the exposure to security vulnerabilities and ensuring the integrity and confidentiality of data processed by OS, Middleware & Database systems.Identify opportunities for process improvement and automation to streamline patch management workflows, enhance efficiency, and reduce the time and effort required for patching activities while maintaining a high level of service quality.Provide guidance, training, and support to team members and stakeholders on best practices for patch management, security compliance, and risk mitigation strategies related to OS, Middleware & Database components.Maintain effective relationships with OS, Middleware & Database vendors, staying informed about new releases, patches, and security advisories, and coordinating with vendors to address critical issues and vulnerabilities in a timely manner.Plan and execute testing procedures to validate the compatibility and stability of patches with existing OS, Middleware & Database configurations, applications, and dependencies before deployment to production environments.Respond promptly to issues arising from patching activities, such as system failures, performance degradation, or service disruptions, and collaborate with relevant teams to troubleshoot and resolve issues effectively.Required Professional and Technical Expertise:Proficiency in managing a variety of OS, Middleware & Database platforms, including but not limited to IBM WebSphere Application Server, Oracle WebLogic Server, Apache Tomcat, Microsoft Internet Information ServicesUnderstanding of backup and recovery strategies for OS, Middleware & Database environments, including regular backups of configuration data, application artifacts, and system filesProficiency in scripting languages such as Bash, PowerShell, or Python to automate routine tasks, configure deployments, and streamline OS, Middleware & Database administration processes.Qualification:Bachelors degree in IT, Computer Science or related l field.Strong communication skills and the ability to collaborate effectively with cross-functional teams and stakeholders.Being YouDiversity is a whole lot more than what we look like or where we come from, its how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But were not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thats the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

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