Job Description

• Maintain optimal stock levels of spare parts to meet customer and workshop demands.
• Monitor inventory turnover, reorder parts as necessary, and minimize obsolete stock.
• Conduct regular stock audits and reconcile discrepancies.
• Attend to customer inquiries and provide accurate information about parts availability, pricing, and delivery times.
• Process parts sales orders, invoices, and ensure timely delivery.
• Upsell additional parts and accessories to maximize sales.
• Coordinate with suppliers to ensure timely procurement of parts.
• Negotiate with suppliers for the best pricing and delivery terms.
• Manage supplier relationships to secure priority access to critical parts.
• Maintain detailed records of parts inventory, sales transactions, and customer interactions.
• Prepare regular reports on stock levels, sales performance, and parts movement.
• Analyze sales trends to forecast future parts demand.
• Build and maintain strong relationships with customers to foster repeat business.
• Address and resolve any customer complaints or issues promptly.
• Ensure high levels of customer satisfaction by providing efficient and friendly service.
• Work closely with the service department to understand their parts requirements.
• Ensure that parts are available for scheduled vehicle repairs and services.
• Assist in diagnosing parts needs based on vehicle issues reported by service technicians.
• Ensure that all parts are stored and handled in compliance with company and safety regulations.
• Maintain a clean and organized parts storage area.
• Adhere to environmental and disposal regulations for parts and packaging.

Job Type: Full-time

Pay: Up to ?15,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Required)

Work Location: In person