Job Description

Get to Know Us::

It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

Work, Play and Grow at BlackLine!
Make Your Mark::

We are seeking a motivated Partner Operations Manager to join our team in India. This role is crucial in supporting our Partner Operations team, ensuring smooth execution of manual processes and operational tasks that are vital to our partner programs' success. This role will play a pivotal part in our daily operations, focusing on data maintenance tasks, assist in managing our SolEx relationship, and collaborating with our global partner team on various projects. We are looking for someone who thrives in a changing environment, pays meticulous attention to details, and excels in maintaining operational excellence.
You'll Get To::
• + Data Maintenance: Oversee and execute day-to-day data maintenance activities, ensuring accuracy and completeness of partner-related information.
+ SolEx Relationship Management: Support the review of orders and track final payments within our SolEx relationship, ensuring efficient processes and clear communication with stakeholders.
+ Project Collaboration: Work closely with the global partner team to contribute to and drive forward initiatives that enhance partner engagement and operational efficiency.
+ Operational Support: Provide operational support to the team, including reporting, analysis, and troubleshooting of partner-related issues.
+ Documentation and Reporting: Maintain thorough documentation of processes and procedures. Generate regular reports on operational performance metrics to monitor efficiency and identify areas for improvement.


What You'll Bring::
• Bachelor's degree in Business Administration, Operations Management, or a related field with 8+ years of experience in Channel Ops, Sales Ops or Revenue Ops;
• Direct experience in creating reports in Salesforce and understanding of key objects
• Proficient with Microsoft Office Suite (Word, Excel, and PowerPoint)
• Proven experience in operations management, ideally supporting a global Partner team
• Strong analytical skills with proficiency in data analysis and reporting tools (such as Tableau)
• Detail-oriented approach with a commitment to maintaining data accuracy and integrity.
• Prior experience with SAP SolEx would be beneficial, though not essential.
• Excellent interpersonal and relationship-building skills with the ability to work with cross functional teams globally.




We're Even More Excited If You Have::

Prior experience with SAP SolEx would be beneficial, though not essential.
Thrive at BlackLine Because You Are Joining::
• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.


BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.