Part Time Voice Trainer
Job Description
Here are some responsibilities of the voice trainer:
• Training : Conduct training for new hires and on-floor associates, including refresher training
• Monitoring : Monitor calls and emails to assess communication and soft skills
• Coaching : Provide feedback and coaching to help trainees improve
• Reporting : Maintain and report on audits, feedback, and coaching
• Content creation : Create and update content
• Process audits : Conduct process audits and act as floor support
• SOP creation : Create and update standard operating procedures and process flow
• Administrative records : Maintain administrative records, including training attendance records and work status reports
Job Types: Full-time, Part-time, Permanent
Pay: ?1,000.00 - ?2,000.00 per hour
Expected hours: 6 per week
Schedule:
• Day shift
• Fixed shift
• Monday to Friday
• Morning shift
Education:
• Bachelor's (Preferred)
Experience:
• Voice trainer: 1 year (Required)
• bpo voice trainer: 2 years (Required)
Language:
• English (Required)
Work Location: In person
Expected Start Date: 02/12/2024
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Job Detail
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Job IdJD3516652
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPB, IN, India
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EducationNot mentioned
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ExperienceYear