Job Description

Key Responsibilities:

• Parent Communication:
• Serve as the primary point of contact for parents, addressing queries, concerns, and feedback in a timely and professional manner.
• Facilitate regular communication between parents and the school regarding student progress, events, and important updates.
• Organize and host parent-teacher meetings, workshops, and events to strengthen school-parent partnerships.
• Relationship Building:
• Develop and maintain strong, trust-based relationships with parents, ensuring their concerns and suggestions are heard and addressed.
• Promote a positive and inclusive school culture by working collaboratively with parents to create a supportive community for students.
• Assist in conflict resolution when necessary, mediating any misunderstandings or disputes between parents and school staff.
• Event Coordination:
• Assist in organizing and coordinating school events, parent meetings, open houses, and extracurricular activities.
• Ensure that parents are kept informed and engaged with the school's activities and events through newsletters, emails, or social media.
• Data Management and Reporting:
• Maintain detailed records of parent interactions, feedback, and concerns.
• Provide regular reports to school leadership on parent engagement, areas for improvement, and any emerging trends or issues.
• Support Student Development:
• Work closely with the teaching staff to ensure that parents are well-informed about their child's academic progress, behavior, and overall development.
• Collaborate with other school departments to ensure that parent concerns related to students are addressed and followed up on appropriately.
• Promote School Mission & Values:
• Help parents understand and align with the school's mission, vision, and educational goals.
• Provide information and resources to parents to support their child's learning and development at home.

Qualifications:

• Education & Experience:
• Bachelor's degree in Education, Communication, Social Work, or a related field (preferred).
• Proven experience in customer service, public relations, or a similar role, preferably in an educational environment.
• Skills & Competencies:
• Excellent interpersonal and communication skills, with the ability to engage parents from diverse backgrounds.
• Strong problem-solving abilities and a calm, empathetic approach to conflict resolution.
• Organizational skills and the ability to manage multiple tasks and deadlines efficiently.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other communication tools (email, social media, etc.).
• Personal Attributes:
• Professional, friendly, and approachable demeanor.
• High level of discretion and confidentiality in handling sensitive information.
• A passion for education and a commitment to creating a positive experience for students and their families.

Working Conditions:

• Ability to work flexible hours, including evenings and weekends as needed.
• Occasional travel for meetings or events.

How to Apply: Interested candidates are invited to submit a resume and cover letter outlining their qualifications and experience to [Contact Email/Website].

[Your School/Organization Name] is an equal opportunity employer and encourages individuals from all backgrounds to apply.

• This can be customized to better fit the specific needs of your institution. It outlines the core responsibilities and qualifications required for a Parents Relationship Officer and the overall role in ensuring a strong partnership between parents and the school.

Job Type: Full-time

Pay: ?20,389.97 - ?30,982.18 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9109900430
Application Deadline: 20/12/2024