Job Description

Key Responsibilities

Parent Communication

• Serve as a Point of Contact :
• Address queries, concerns, and complaints from parents regarding school policies, student progress, and events.
• Provide clear and timely responses to inquiries via phone, email, or in-person meetings.
• Regular Updates :
• Communicate updates about academic schedules, events, fee payments, and other school-related activities.
• Share information about student performance and progress through report cards and parent-teacher meetings.
• Feedback Collection :
• Gather feedback from parents on school operations, curriculum, and extracurricular activities.
• Analyze feedback to recommend improvements and ensure parental satisfaction.

Relationship Building

• Foster strong and positive relationships with parents to build trust and enhance their engagement with the school.
• Organize orientation sessions, open houses, and parent engagement programs to keep parents involved in their child's education journey.

Event Coordination

• Support the coordination and planning of school events, parent-teacher meetings, and workshops.
• Ensure smooth communication and participation of parents in events such as sports days, cultural programs, and academic fairs.

Conflict Resolution

• Mediate between parents and teachers/staff to resolve issues related to academics, behavior, or school policies.
• Handle escalated concerns professionally and collaboratively to ensure satisfactory outcomes.

Administrative Tasks

• Maintain accurate records of parent interactions, concerns, and feedback.
• Collaborate with the admissions and marketing teams to assist in parent onboarding and admissions-related processes.
• Monitor fee-related concerns and communicate reminders to parents as required.

Job Type: Full-time

Pay: ?55,000.00 - ?60,000.00 per month

Application Question(s):

• Require Female Candiadate

Experience:

• total work: 3 years (Preferred)

Work Location: In person