Key Responsibilities:
Sales Generation: Identify and target potential customers through cold calling, follow-ups, and lead generation activities. Convert leads into sales and meet or exceed sales targets.
Account Management: Develop and maintain strong relationships with key clients to ensure satisfaction and repeat business. Handle customer inquiries, provide product information, and resolve issues promptly.
Sales Strategy: Collaborate with the sales team to develop and implement effective telesales strategies and campaigns. Provide feedback on market trends and customer needs.
Reporting: Track and report on sales performance metrics, including call volume, conversion rates, and revenue generated. Prepare regular reports for management.
Training and Mentorship: Assist in training and mentoring junior telesales team members. Share best practices and support their development.
Customer Service: Deliver excellent customer service by understanding client needs, offering tailored solutions, and ensuring a positive experience throughout the sales process.
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