Job Summary
We are seeking a detail-oriented and enthusiastic Data Entry and Telecalling Associate to support our business operations. The role involves accurately entering and maintaining data while handling telecalling activities to engage with customers. This is an excellent opportunity for freshers looking to build their careers in a professional environment.
Responsibilities
Data Entry:
Accurately input and update data into company databases and systems.
Verify and ensure the correctness of information.
Maintain organized records for easy retrieval.
Telecalling:
Make outbound calls to customers to share information about our services/products.
Handle inbound queries and provide necessary assistance.
Follow up with potential leads and schedule further interactions.
Customer Engagement: Build positive relationships with customers by addressing their needs effectively.
Reporting:
Document call outcomes and data entry activities.
Provide daily updates to the team lead or manager.
Requirements
Education: Minimum high school diploma or equivalent.
Skills:
Basic computer knowledge and typing skills.
Good verbal communication in [applicable languages].
Attention to detail and accuracy in data entry.
Ability to handle calls professionally and courteously.
Experience: No prior experience required; training will be provided.
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