Job Description

As a Senior Packaging Executive/ Packaging Executive you will be working along with a dynamic team of culinary enthusiasts. As a packaging executive, you will be responsible for organizing daily operations and providing excellent customer service. The major job responsibilities involve: * Operations Management: Manage day-to-day operations of the Cloud Kitchen facility. Implement and streamline standardized processes to enhance efficiency and productivity.

• Kitchen Inspection: Regularly inspect kitchen equipment to ensure proper functioning. Follow the procedures as laid down to smoothen up the operations work.
• Stock Management: Order, receive, and stock, kitchen items following FIFO (First In, First Out) and FEFO (First Expired, First Out) standards.
• Safety and Sanitation: Maintain a healthy and safe environment by adhering to sanitation regulations and organizational standards.
• Customer Complaints: Address customer complaints, conduct root cause analysis, and implement strategies to prevent future issues.
• Efficient Operations: Multitask by taking orders, packing efficiently, and serving safe and hygienic food to customers.
• Scheduling and Coverage: Ensure proper employee schedules to maintain customer service standards.
• Inventory Coordination: Monitor inventory levels and coordinate replenishment to prevent stockouts. Collaborate with the outlet or shift manager for inventory-related processes.
• Effective Communication: Stay informed about management updates and effectively communicate them to the team.
• Professional Standards: Uphold dress code, grooming standards, and punctuality in the outlet.

Requirement and Skills:Working knowledge of various computer software programs (MS Office, restaurant management software, POS)Leadership skills - Ability to lead and motivate a diverse team.Operational Efficiency - Keeping a track record of improving operational processes.Customer satisfaction - Focus on enhancing customer experience with different strategies.Communication - Clarity and effectiveness in communication, both written and verbal.Compliance - Understanding and adherence to health and safety regulations.Industry Knowledge - Understanding of current trends and challenges in the Cloud Kitchen space.Adaptability - Ability to adapt to changing market trends and business environments.Team Management - Effectiveness in recruiting, training, and leading a cohesive team.

Expertia AI Technologies