Job Description

Career Area:

Supply Chain and Logistics
:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.


Job Summary

Work with manufacturing team or end customer and packaging design team to bring out a best packaging design to meet New Model launch metrics such as Safety, Quality, Velocity, Cost as well Sustainable.


What You Will Do

• Coordinates meetings and partners with cross-functional team for packaging approvals between design and end user.
• Solidifying agreement with Supply Chain on Returnable packaging loop size/inventory and drives procurement through standard process.
• Governing and meeting new model launch metrices, score card etc.
• Leading design approval meetings and conducting proto validation to get sign-off from stake holders.
• Independently identifying cost reduction and sustainability opportunities.
Degree Requirement

Degree or equivalent experience desired


What You Have

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.


Level Working Knowledge:


• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal or external customers.
• Documents customer complaints in a timely manner.
Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.


Level Working Knowledge:


• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback without defensiveness and uses it for own communication effectiveness.
• Makes oral presentations and writes reports needed for own work.
• Avoids technical jargon when inappropriate.
• Looks for and considers non-verbal cues from individuals and groups.
Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.


Level Working Knowledge:


• Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues.
• Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components.
• Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services.
• Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence.
• Helps others solve technical or procedural problems or issues.
Computer-Aided Design & Engineering: Knowledge of tools and techniques of specialized graphics programs; ability to produce, analyze, simulate and test product design drafts.


Level Basic Understanding:

• Describes common drafting conventions, tools, procedures and processes.
• Explains usage of CAD/CAM software in engineering new products.
• Locates useful resources to improve CAD/CAM skills.
• Identifies basic functions and features of a CAD/CAM system.
Manufacturing Application Systems: Knowledge of company and industry databases and applications used in a manufacturing environment; ability to operate, maintain and update these systems.


Level Working Knowledge:

• Uses and maintains information or data stored in specific application; reports unusual situations.
• Documents the major interfaces and dependencies to and from other systems.
• Follows procedures for the maintenance and upkeep of the databases.
• Uses all basic features of the information system in context of own work.
• Works with a specific type of manufacturing application or information system.
Manufacturing Safety : Knowledge of manufacturing safety; ability to identify work-related hazards and perform necessary activities to meet regulatory requirements for the safety and protection of workers, environment and site.


Level Working Knowledge:

• Conducts daily maintenance and keeps tracking logs on safety equipment.
• Responds to first aid and accident situations following standard procedures.
• Inspects manufacturing working environment to find safety violations within a specific area.
• Utilizes personal protective equipment required or recommended for manufacturing staff.
• Determines appropriate action to take when unsafe conditions are encountered.
Packaging: Knowledge of packaging tools, approaches and practices; ability to package products and components safely and attractively.


Level Working Knowledge:

• Assists in packaging machine installation, maintenance and repair work under the direction of senior staff.
• Operates a packaging machine to fulfill a series of packaging tasks according to a company or client's specifications.
• Adheres to the packaging development process and assists in executing key packaging phases.
• Conducts basic packaging testing such as finished package testing, simulated distribution testing, leak testing.
• Produces package specifications for a new product or package.
Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.


Level Working Knowledge:

• Documents common hardware, software and communications problems and likely resolutions.
• Troubleshoots typical technical problems in a specific area.
• Works with vendor-specific diagnostic guides, tools and utilities to discover application problems.
• Adheres to standard troubleshooting procedures to ensure effectiveness of resolutions.
• Participates in setting evaluation standards and criterion for troubleshooting.
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers .


What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).


Final Details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.


If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!


This is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.


About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.


Posting Dates:

July 19, 2024 - July 26, 2024
Caterpillar is an Equal Opportunity Employer (EEO).


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