Job Description

THE ROLEAt Bombay Sweet Shop, we believe every mithai is more than just a sweet treatxe2x80x94its a moment of magic. As a Packaging Assistant, youll be at the heart of our online delivery process, ensuring every order is packed perfectly and ready for delivery to our customers. Youll work closely with our Fulfillment Supervisor to help ensure that every mithai is treated with the care and attention it deserves. Whether you're picking up items, packing orders, or helping with stock replenishment, youll play a crucial role in ensuring our customers get the best experience, one package at a time.This role reports to the Cafxc3xa9 Manager and will be based out of multiple locations in Mumbai.WHO YOU AREYoure someone who takes pride in getting things right. You know that packing an order isnt just about getting items into a boxxe2x80x94its about ensuring that every customer gets exactly what they ordered, neatly packed and ready to enjoy. Youre organized, detail-oriented, and work well in a fast-paced environment. Whether youre working solo or collaborating with others, youre all about ensuring smooth operations and delivering quality with every package.Youre not afraid of physical work and can stand for extended periods or lift and move items when needed. You may not have a formal degree or previous experience in the restaurant industry, but you bring a strong work ethic and an eagerness to learn.YOUR TEAMYoull be part of the Fulfillment Team, working closely with the Fulfillment Supervisor and the Cafxc3xa9 Manager to make sure every order is fulfilled on time. The team will rely on you to ensure that every step of the packaging process runs smoothly, from picking items to finalizing the order. Youll collaborate with your teammates to keep everything running efficiently, ensuring there are no bottlenecks in the process.WHO YOU WILL REPORT TOYoull report directly to the Cafxc3xa9 Manager, working together to keep the fulfillment area organized, efficient, and on schedule.YOU WILL BE RESPONSIBLE FOR

• Order Fulfillment: Youll pick items from designated areas based on the online food delivery orders and pack them securely according to specifications.

• Accuracy: Youll verify order accuracy before finalizing packing and labeling for delivery.

• Stock and Inventory Management: Youll assist with replenishing stock and managing inventory to make sure theres always enough product for orders.

• Cleanliness and Organization: Youll keep the fulfillment area clean and organized, including storage shelves and packing stations, so everything is easy to access and in good order.

• Food Safety: Youll adhere to food safety regulations and sanitation standards while handling food products.

• Problem-Solving: If there are any discrepancies in orders or issues with packaging, youll communicate them to the Fulfillment Supervisor or Cafxc3xa9 Manager for quick resolution.

• Teamwork: Youll work collaboratively with the rest of the team to ensure smooth, efficient workflows and order fulfillment.

• Flexibility: Youll be flexible and ready to work rolling shifts as per the Cafxc3xa9s needs.

• Support the Front of House: Youll help out the Front-of-House team as needed, ensuring that the overall customer experience is always top-notch.

SKILLS

• Organized: Youve got a knack for keeping everything in its place, making sure the order fulfillment process is as efficient as possible.

• Team Player: You thrive in a collaborative environment, helping your teammates wherever needed to ensure everything runs smoothly.

• Fast-Paced: You know how to work quickly and efficiently, even under pressure, without sacrificing accuracy.

• Communication: You can communicate effectively with your team and your managers, keeping everyone informed and making sure no detail is missed.

• Physical Stamina: Youre comfortable with standing for long periods, lifting and moving heavy items, and getting things done efficiently.

• Customer-Focused: Even though youre behind the scenes, you understand that your work directly impacts the customer experience, and you take pride in getting things right.

WHAT YOULL GET

• A Key Role: Youll be an integral part of a fast-growing and exciting company. Your work will ensure that our customers receive the best experience from the moment they order to the moment they receive their delivery.

• Growth: At Bombay Sweet Shop, were all about internal growth. This is your chance to take on more responsibility as we scale new heights.

• A Fun Team: Youll work with a supportive, energetic team whos passionate about what we do, and knows how to have fun while getting things done.

At Bombay Sweet Shop, were bringing back the magic of mithai in a way thats never been seen before. If youre ready to be part of a team thats committed to quality and making every delivery a little sweeter, we want to hear from you!

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