Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate - Retail Banking !

We are looking for candidates who would be required to process customer requests as per the set procedures within defined timelines and with high accuracy standards .

Responsibilities

Process request as per the application, referring to standard operating procedures
Updating Customer Demographics in Bank System
Policy Set up and document generation
Mortgage Tax payment
Searching customer contact information
Reconciliation of internal bank General Ledger Accounts
Posting Check details into the bank system
Coordinating with Bank Vendors to gather information and respond back to customer enquiries



Qualifications we seek in you!

Minimum Q ualifications

• Any Graduate



Preferred Q ualifications / Skills

• Any Graduate


Preferred skills:

• Communication: Proficient in Reading, Writing and Speaking skills (English)


• High level attention to detail and accuracy


• Demonstrate delivery of high-quality output


• Ability to work in a changing environment


• Knowledge of banking terminology (preferred)


Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

•Job Process Associate•

•Primary Location India-Gurugram•

•Schedule Full-time•

•Education Level Bachelor's / Graduation / Equivalent•

•Job Posting Nov 21, 2024, 6:17:23 AM•

•Unposting Date Ongoing•

•Master Skills List Operations•

•Job Category Full Time•