Outbound Sales Representative
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As an Outbound Sales Representative working on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba) , you'll be a part of bringing humanity to business. #experienceTTEC
Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PM
Interested in Relocating? Virtual interviews accepted as well.
What You'll be Doing
Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you'll work effectively to service, enhance and build relationships with current and future customers through outbound voice calls. Focused on achieving revenue quotas, you'll provide professional customer service to commercial, public sector or consumer customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll
• Bring your passion to negotiate and strong product and brand knowledge to close a sale, handle objections and rebuttals during customer interactions
• Effectively recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sales opportunities
What You Bring to the Role
• College diploma and no direct work experience - Freshers welcome
• Or 1 year or more of customer service or sales experience and high school diploma or equivalent
• Proficiency on voice and written communication skills
• Recognize, apply and explain your product or service knowledge
• Computer savvy
• Flexibility to work in a 24/7 environment
What You Can Expect
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to the team leader. You'll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
### Primary Location
: India-Gujarat-Ahmedabad### Job
: _Customer Care Representative
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