Job Description

Job Title: Outbound Sales Representative

Location: Gurgaon

Job Summary:

We are looking for a proactive and results-driven Outbound Sales Representative to join our team. The successful candidate will be responsible for making outbound sales calls to potential and existing customers in the energy, telecom, and power sectors, addressing their inquiries, resolving issues, and promoting our products and services.

Key Responsibilities:

Make outbound sales calls to potential and existing customers to promote energy, telecom, and power products and services.

Follow communication scripts to handle various topics effectively.

Identify customer needs, clarify information, and provide solutions or alternatives.

Maintain accurate records of customer interactions in the CRM system.

Meet personal and team targets for call volume and sales performance.

Upsell products and services when appropriate.

Handle customer complaints and provide appropriate solutions and alternatives within the time limits.

Follow up to ensure resolution and customer satisfaction.

Requirements:

Previous experience in a sales or call centre role, preferably in the energy, telecom, or power sectors. (Minimum of 1-year experience)

Excellent communication and interpersonal skills.

Ability to handle high call volumes and manage time effectively.

Familiarity with CRM systems and practices.

Strong problem-solving skills and attention to detail.

High school diploma or equivalent.

Preferred Qualifications:

Experience in outbound sales or telemarketing.

Ability to work in a fast-paced environment.

Knowledge of the energy, telecom, and power industries.

Shift Timing: UK Shift- 1:30 PM- 10:30 PM (Depending on daylight savings)

Working Days: 5 days (Monday - Friday)/ Saturday, Sunday Fixed off

Job Types: Full-time, Permanent

Pay: ?28,000.00 - ?32,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• Outbound Sales Calling Experience for International Process.: 1 year (Required)
• From Energy, Telecom and Solar campaigns: 1 year (Required)
• Outbound Sales: 1 year (Required)

Language:

• UK Accent English (Required)

Work Location: In person