Otc Na (l&m Billing) Manager

Year    Pune, Maharashtra, India

Job Description


:

  • Perform daily BAU of Billing Customers & ensure the Service requests are processed within SLA
  • Team handling and client co-ordination. Coach Team members, motivate and help in their development. Plan New Joiners/Internal Process Trainings & creation of SOPS.
  • Support the Leads/Managers in the preparing of Billing Handover, Daily, Monthly Performance, Productivity, Accuracy & Ad hoc reporting activities.
  • Drive Monthly operational review calls with Managers/Stakeholders showcasing on Team Hits, Challenges, Misses, Opportunities and Road Ahead
  • Ensure compliance/SOX Control to applicable policies, guidelines & regulations of the company
  • End to end accountability and ownership of Business deliverables.
  • Explore Process improvements/drive projects.
  • Drive Transformation and continuous improvement projects.
Requirement and Qualifications :
  • Minimum 10+ Years of Overall work experience in OTC
  • Bachelors/Masters degree in Finance and Accounting
  • Transition experience would be an added advantage
  • Experience in any ERP application
  • Fluent in communication (Both Written and verbal)
  • Should be flexible to work in any shift (including US Shift Time)
  • Must have good knowledge on stakeholder Management.

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Job Detail

  • Job Id
    JD3466310
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year