Job Description

Overview:

The Telecom OSS Architect is responsible for designing and implementing robust and scalable Operations Support Systems for telecommunications networks. This role involves working closely with cross-functional teams to understand business requirements, define system architectures, and ensure the successful deployment of OSS solutions.

Key Skills:• 11+ years' experience in software development, technical project management, digital delivery or technology consulting
• 2+ years' experience in Telco clients with OSS business knowledge
• Hands on experience in ITIL and TMF Business Framework (eTOM), TMF Application Framework (TAM) and TMF Information Framework (SID)
• Specializing in the areas of SDN, NFV, VNF, MANO, SD-WAN, Telecom OSS - CRM, Service Fulfilment, Service Orchestration & Activation, Inventory, Service Assurance and Billing on telecom products pertaining to SD-WAN, iWAN, MPLS, Internet VPN, Broadband and Mobility
• Act as a Primary customer interface and bridge the offshore team with customer and meet customer expectations.
• Capturing business requirements, analysis, solutioning and support bidding process in RFI/RFP
• Provide technical sales support in bidding lifecycle through documentation, estimation, presentations etc.
• Effectively performed in Business Analyst and Lead Solution Designer roles for ramp up of projects with complete ownership as per core business objectives
• Skilled strategist who transforms strategic plans into workable solutions and benchmarks performance against key operational goals
• Exceptionally organized leader who orchestrated critical business requirements and deliver in time
• Proactive Team Builder who excels in strategic planning, problem solving, turnaround management and innovative process improvement
• Strong communicator with first-hand operational experience as a Service Solution Designer - Capturing requirements, analyze and prepare E2E solutions for given business cases/use cases
• Translate business requirements in technical solution in agreement with other designers
• Produce HLD with E2E view and interface changes to fulfil all business expectations
• Work Estimation, costing, test planning and delivery planning Defined Product Model (using TMF-SID) and Process Model (using BPMN)
• Network Service Modelling (using YANG) and VNF Template (using TOSCA)
• E2E Solution Designing on OSS systems and interfaces (API Specification) and guide team in development process
• Ability to manage several projects simultaneously
• Proven experience in designing and implementing OSS solutions in the telecommunications industry.
• Strong knowledge of telecommunications protocols, standards, and technologies.
• Proficiency in programming languages commonly used in OSS development.
• Familiarity with network management systems and protocols.
• Excellent communication and collaboration skills.
• Bachelor's or higher degree in a relevant field (e.g., Telecommunications, Computer Science, Electrical Engineering).




Responsibilities:
• System Architecture:
• + Design and architect Operations Support Systems for telecommunications networks.
+ Define system components, modules, interfaces, and data models.
+ Ensure scalability, performance, and reliability of OSS solutions.
• Technology Evaluation:
• + Evaluate and recommend appropriate OSS technologies and tools to meet business requirements.
+ Stay abreast of industry trends and advancements in OSS and telecommunications technologies.
• Integration and Interoperability:
• + Design and implement solutions that integrate with existing OSS and BSS (Business Support Systems) components.
+ Ensure interoperability with network elements, third-party systems, and other relevant platforms.
• Requirements Analysis:
• + Collaborate with business analysts to understand and document functional and non-functional requirements.
+ Translate business requirements into technical specifications and system designs.
• Collaboration:
• + Work closely with cross-functional teams, including network engineers, software developers, and operations teams.
+ Collaborate with vendors and third-party providers to integrate their solutions into the OSS architecture.
• Performance Optimization:
• + Identify opportunities for performance optimization and system enhancements.
+ Conduct performance testing and tuning of OSS solutions.


Requirements:
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