Job Description

Founded in 2008, Gozoop Group is a leading independent communications company offering 360integrated solutions for brands and businesses. With a platform agnostic approach and effective blend of strategic, creative and technological services, Gozoop specializes in crafting holistic solutions designed to help brands and businesses win in the new world.

•We are looking for a self-motivated and result oriented creative professional to join us as a Executive -Brand Reputation Management. •

• Responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews/complaints and ensuring all reviews are responded to in a timely manner.
• Build and maintain a strategy for monitoring and managing feedback on all social media channels, online directory, review sites, and search engine business sites.
• Build and maintain a strategy for encouraging reviews at appropriate touch points utilizing.
• Approved communications, to enabled devices, and community engagement.
• Monitor and respond to social reviews and engagement.
• Maintain listings on search engines, online directories, and ratings/review sites.
• Facilitate online company and physician reviews and endorsements.
• Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner.
• Track, analyze, and report online reputation results.
• Identify and provide insight for trends, questions, opportunities, and escalate issues to appropriate teams.

Candidate should be comfortable with rotation shifts & rotational offs.

Working days - 5

Qualification required- Graduation

Location - Marol & Fort

Convertible interns & freshers with past experience in different industry are welcome.

Interested candidates can reach out to manisha.raturi@gozoop.com.

Job Type: Full-time

Pay: ?12,000.00 - ?25,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Rotational shift

Work Location: In person