Job Description

Join Consilium Safety Group xe2x80x93 A Global Leader in Safety TechnologyConsilium Safety Group is a world-leading provider of fire and gas safety solutions for the marine, energy, transport, and building sectors. With over a century of innovation, we are dedicated to protecting lives, assets, and the environment through cutting-edge technology. Headquartered in Gothenburg, Sweden, we operate in more than 55 locations worldwide, covering all time zones. As a market leader with a strong foundation and a forward-thinking approach, we are now transforming the industry to become #1 in Safety-Tech. Join us on our journey!We are now looking for an experienced Order Administrator to join our team in Kochi, India.About the RoleWe are looking for a proactive and detail-oriented Order Administrator to join our team. In this role, you will be responsible for handling customer orders, ensuring seamless order processing, and facilitating smooth communication between internal and external stakeholders. If you thrive in a structured environment, enjoy working with customers, and have a keen eye for detail, this role is for you!Key Responsibilities

• Order & Quotation Management: Create quotations based on customer inquiries received via email, ShipServ, and Kinetic Solutions.
• Order Processing: Handle sales and purchase orders, ensuring accuracy and timely confirmation to customers.
• Logistics Coordination: Liaise with customers and logistics teams to ensure timely dispatch and delivery of orders.
• Documentation: Prepare and send shipping documents to customers post-dispatch.
• Customer Support: Address customer queries related to stock availability, order status, and technical compatibility.
• ERP & Data Management: Maintain and update customer profiles in the ERP system.
• Returns & Quality Control: Process Return Material Authorizations (RMA) and Non-Conformity Reports (NCR) for corrective actions.
• Financial Adjustments: Process credit notes for discrepancies in charges.
• Continuous Improvement: Participate in monthly follow-up meetings with Market Companies to improve workflows and efficiency.
• Replacement Orders: Handle the processing of replacement orders as needed.
• Proactive Communication: Ensure all stakeholders are informed about material delays, warehouse capacity, and other logistics updates.

Who You Are

• Education: Graduate or Postgraduate in any discipline.
• Skills & Experience:

• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Good communication skills (written and verbal).
• Experience with ERP systems is a plus.
• Prior experience in order administration or logistics coordination is an advantage but not required.

Why Join Us?At Consilium Safety Group, our mission has always been clear xe2x80x93 to save lives. We foster a culture of responsibility, initiative, and teamwork, making this a great place to grow. We offer a warm and supportive work environment where individual contributions are valued, and career development is encouraged.Application & ContactDoes this sound like your next challenge? Apply today! We are reviewing applications on a rolling basis, so donxe2x80x99t wait too long.Join us and be part of a global team making a real difference in safety technology!Consilium Safety Group is a world-leading solution provider of fire and gas safety technologies for the marine, energy, transport and building sectors. By combining safety expertise with intelligent detection, the company contributes to protecting lives, values, and the planet through technology. What started in 1912 is today an international company driven by innovation. Consilium Safety Group is based in Gothenburg, Sweden, has more than 55 offices, covering all time zones, and strives to be a great place to grow. With a market leading position, robustness, and pioneer thinking xe2x80x93 we are now on our journey to transform and shape the future of the industry, by becoming #1 in SafetyTech.

Consilium Safety Group