Job Description

:About Oracle CSS:Oracle Customer Success Services (CSS) was created to help ensure your ongoing success with our technology. CSS is completely integrated with Oracle's product development teams to help you maximize the value of your cloud investment.Oracle Applications Unlimited is a program from Oracle that provides ongoing support, updates, and new features for its on-premise business applications like Oracle E-Business Suite, PeopleSoft, JD Edwards EnterpriseOne, Siebel CRM, and Hyperion, allowing customers to continue using their existing applications with guaranteed support and access to new functionalities without forcing major upgrades, essentially maximizing their existing Oracle investment with a long-term commitment from OracleMandatory Skills:

• 10+ years of Oracle Application R12.x Functional experience in Strong Exposure and Experience in Supply Chain Management including Bill of Material, WIP, Configurator, Purchasing , Inventory, IProcurement, Order Management.
• 6-10+ years of experience in Oracle Applications E-Business Suite Finance, EBS Projects

Candidate should have worked on at least two implementation, Upgrade, Roll Out and support projects. * Worked on Bill of Material, WIP, Configurator, Purchasing , Inventory, IProcurement, Order Management.Handling support issues related to Oracle EBS R12.X ASCP, Manufacturing, SCM. * Asset Management is an added plus.

• Consulting mindset.
• Excellent domain knowledge and strong hands-on experience in O2C, Planning,A2P, C2R
• Strong Functional knowledge of Oracle EBS 12.x modules Bill of Material, WIP, Configurator, Purchasing , Inventory, IProcurement, Order Management Write functional specifications and coordinate developments with technical team -like MD050.
• Test and train the users regularly, communicate to the users the status of the enhancement.
• Report activity to the management and collaborate with functional support in other zones to share information.
• Excellent understanding of full project life cycle and Oracle Implementation methodologies including AIM, OUM.
• Awareness and exposure to FIN Tables and views.

Good To have:

• Overview of Experience with multiple Technologies such as: SQL, PL/SQL, Alerts, ADI, Data
• Asset Management is an added plus.
• Consulting mindset.

Career Level - IC4Responsibilities:Job ResponsibilitiesAs a member of the Support organization, focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and solve for our Electronic Support Services. A main point of contact for customers, we are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and intensified issues.

• Open to work in shifts
• Candidate should have worked on at least two large support projects.
• Handling support issues related to Oracle EBS Manufacturing, EBS ASCP, EBS SCM
• Participated in User training.
• Customer Gathering Workshops is an added plus.
• 3 mandatory days at office at Base location (Hyderabad, Bangalore, Noida)

About Us:As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer

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