The consultant must have 5-7 years of overall IT experience including 3-5 years in Oracle Field Service Cloud. (OFSC)
Technical Expertise:
Must have good understanding of the Field Service Cloud version 24C or latest capabilities.
Hands on experience in OFSC setups including message scenarios, filters, routing, plugins.
Strong domain and process knowledge of Field Service
Ability to engage with different stakeholders, understand requirements, analyse the field service processes, and deliver an Oracle Field Service cloud-based solution.
Ability to handle production incidents, troubleshoot OFSC issues including integration issues, deliver OFSC fixes, and work with interfacing teams to resolve incident.
Experience in OFSC integration with Maximo along with experience in other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable.
Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred.
Stakeholder Management:
Effectively communicating project status updates to key stakeholders, including business users, technical teams, and senior management.
Requirements Gathering:
Collaborating with business stakeholders to identify and document detailed requirements.
Change Management:
Implementing effective change management strategies to minimize disruption during upgrades and new feature deployments.
Should have been in Client facing role
Should have Good communication skills
Please share me your updated resume to sowmya.r@cielhr.com