Job Description

At Aeris, we are at the forefront of the IoT revolution, connecting more than 70 million cellular IoT devices globally in our IoT Platform Services via our telecom operator partners and enterprise customers, providing cutting-edge SaaS solutions that enable businesses to harness the power of connected devices. Our largest industry segments are Automotive, Utilities and Transport & Logistics, using eSIM technologies. Headquartered in Chicago with offices around the world, Aeris is the preeminent IoT software company globally powering critical projects across energy, connected vehicles, transportation, retail, healthcare and more.As a Service Operations Engineer, you will provide technical support to customers world-wide. Will demonstrate excellent interpersonal skills while troubleshooting technical issues, provide timely customer feedback, and support roll-out of new applications, among other duties.Experience: 6 - 8 years
Working hours: 8 x 5 CET/CEST Europe timezone + on-call support when required
Location: Noida
Joining:

• Provide L2 DBA support in shifts and on-call support.
• Managing the database availability and performance, including incident and problem management.
• Possess good communication skills
• Ability to handle multiple tickets as per customer SLAs.
• Must have good Oracle RAC & Data Guard Golden Gate experience.
• Required to know how to troubleshoot Oracle 11g /12c/19c RAC clusters DB.
• Experience in RAC data guard and standalone in ASM /non-ASM.
• A good knowledge of Daily monitoring activities (Backup, Space alerts, snapshot refresh, and alert log).
• Experience in Oracle backup and recovery scenarios using RMAN/Golden Gate in Failover/switchover activity.
• Required to know SQL/NoSQL MongoDB and PostgreSQL database tasks.
• Experience in code migration, database change management, and data management through the monthly stages of development.
• administer and troubleshoot Oracle Data Guard/Golden Gate for disaster recovery.
• Ability to perform both Oracle and operating system performance tuning and monitoring for large DB environments.
• A good knowledge of DB Data Guard site for Disaster Switchover & Failover.
• configuration & troubleshooting of Oracle products and patches, including Oracle 12c, RAC, ASM, Cluster ware upgrades.

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Aeris Communications