Job Description

Key Responsibilities:

• Always putting the customers' needs first.
• Conducting competent and knowledgeable eye tests.
• Greeting customers immediately when they enter the store. Shows urgency in providing service to customers and satisfying their needs friendly and high customer service-oriented eye test.
• Building a strong relationship with customers by engaging the customers by explaining the Eye Exam Process.
• Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions.
• Anticipating the problems before they occur and having a plan of action for them at store level Eye Test Quality Assurance and Sales
• Examine eyes, using observation, and instruments, to determine visual acuity and perception, focus, and coordination
• Responsible for converting prospective customers into actual customers.
• Ensure all customers receive an accurate diagnosis and appropriate recommendations.
• Effective communication with all retail associates to ensure seamless customer experience Inventory Management
• Having a basic understanding of the POS system to ensure transactions are properly and effectively processed
• Working very closely with various departments in the organization till the product reaches the customer
• Maintaining the necessary safety measures in ensuring the safety of the store and customers

Job Type: Full-time

Pay: ?19,000.00 - ?29,000.00 per month

Schedule:

• Day shift

Work Location: In person