Job Description

We are a premier brand development agency dedicated to helping businesses achieve standout brand positioning, compelling brand strategies, and enhanced brand identities. We work with a diverse range of clients, including national and international brands, to create impactful and memorable brand experiences.Job Summary : We are looking to employ an experienced/fresher locally based Client Servicing Executive to handle all client inquiries, concerns, and complaints professionally.Responsibilities :- Serve as a day-to-day point of client contact (For Key Accounts)- Research and prepare client presentations, reports and conduct in-person client meetings- Understanding client goals/objectives and their entire digital marketing needs including graphic design, Content writing, Search Engine Marketing.- Work jointly with internal team to drive operations- Identify growth opportunities from the client portfolio and drive revenue- Research and keep current on emerging online trends and best practices with cross functional teams.- Ensuring client satisfaction and managing escalations.- Collaborate with the relevant teams to address client needs better, providing regular updates to higher management, and upselling company products where possible.- Identify new business opportunities through client referrals.Requirements :- 0-1 year experience in Marketing and Advertising or Branding agency will be preferred.- Good Communication and Presentation skill.- Ability to coordinate between multiple clients and cross functional teams on phone , in person and various channels of communication.- Able to work well under pressure.- Demonstrate excellent communication, problem-solving, and customer service skills- Team player- Salary Range : Annual CTC : 180000- 300000Job location : Optimist Brand Design LLP, Sahakar Nagar, Pune (ref:updazz.com)

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