Job Description

An Optical Sales Associate is a key customer-facing role responsible for providing expert advice on eye wear products and delivering outstanding service to customers. They combine product knowledge, customer service skills, and a keen sales acumen to ensure customers receive the best vision solutions and stylish options.

Key Responsibilities:Customer Service:

• Greet customers warmly and provide personalized assistance to understand their eye wear needs.
• Help customers select frames, lenses, and other optical products based on their prescription, preferences, and budget.
• Ensure customers are informed about the features and benefits of different eye wear products.
• Assist customers in fitting and adjusting frames for maximum comfort and functionality.

Sales and Product Knowledge:

• Promote and sell eye wear products, including frames, lenses, contact lenses, and accessories.
• Explain the advantages of various lens types, coatings, and add-ons (e.g., anti-glare, blue light filters).
• Meet or exceed sales targets while maintaining a customer-centric approach.
• Stay informed about the latest eye wear trends, technologies, and product lines.

Operational Duties:

• Maintain an organized and visually appealing display of products.
• Manage inventory and assist in stock replenishment.
• Process transactions, handle payments, and maintain accurate sales records.
• Keep the store clean, tidy, and welcoming for customers.

Customer Relationship Management:

• Build strong, lasting relationships with customers to encourage repeat business.
• Address and resolve customer concerns or complaints with professionalism.
• Follow up with customers on orders, adjustments, or future needs.

Job Types: Full-time, Permanent

Pay: ?11,000.00 - ?15,000.00 per month

Benefits:

• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person

Expected Start Date: 06/01/2025