Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Ops Lead - Proposal Centre of ExcellenceBusiness unit - Sales OperationsReporting - Head, Proposal Centre of ExcellenceLocation - GurugramShift Timing - 9 AM - 6 PM while being open to work in dynamic flexible shift requirementDuties & responsibilitiesWhat this job involves

• Set up and lead a team of Proposal Writers. Prove the concept, demonstrate measurable return on investment and scale the team.
• Hire, train, manage and retain a high performing team of Bid Managers and proposal specialists.
• Manage a suite of tools, processes and governance structures to ensure effective proposal management support is provided.
• Develop standard operating procedures, workflows and SLAs for proposal management and support activities.
• Undertake pre-sales research, and lead scoping (key issues analysis) exercise with the APAC Pursuits team to clearly align on deliverables (responsibilities and timelines), key strategic response elements and value propositions that differentiate JLLs offering.
• Work closely with Team Lead and Proposal Managers to manage and deliver proposal management requests to the APAC Pursuits team and APAC business lines within agreed turnaround times.
• Manage the completion of RFP submissions (up to 80% complete depending on complexity), for the varied business lines in APAC. End to end project management across the entire pitch lifecycle.
• Ensure delivery of a high-quality product by all members of the CoE. Establish quality control procedures, proof reading capability, and bid debrief surveys to continuously elevate team output.
• Own the ongoing collation, updating and delivery of critical business data and other Pursuits materials, including but not limited to baseline, case studies, quotes, organisation charts, imagery, awards, core business statistics.
• Establish and uphold quality standards and meet SLA metrics. Work with the Head of Sales Operations and Pursuits Head to proactively implement process improvements to ensure higher productivity and increased efficiency levels.

Key skills

• Prior experience in managing and setting up teams, processes and governance.
• Manage senior professionals/stakeholders and their expectations in a high-pressure environment.
• Excellent English communication skills - both written and verbal. Persuasive writing skills are essential. Ability to write effective, concise and compelling content.
• Attention to detail with excellent editing, proof reading and quality control capability.
• Proactive work style and ability to work in high-pressure situations.
• Strong influencing skills to build partnership across different points of the business and in different EMEA countries.
• A self-starter with strong project management skills. Ability to balance several projects at once, prioritise workload and work to tight deadlines.
• Adept at working with colleagues to diagnose problems and resolve issues through demonstrating initiative.

Employee specification

• Previous experience establishing and leading a bid support function (minimum 15 years of experience).
• Post-Graduate, with excellent academic credentials
• Proficient with MS Office (Word, PowerPoint, Excel, SharePoint).
• Proven ability in programme management, time management and stakeholder management.

Location:On-site -Gurugram, HRIf this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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