Job Role - DVU Officer -Operations Team Member - RL-RPC-Operations
Clear understanding of KYC for all types of constitution which includes all NI /TASC /Government account etc. Knowledge of processes and periodic updates on new circulars (Understanding of various AML, KYC & related regulations & guidelines + internal circulars & policies + involvement in various training initiatives)
Eye for details : Detection and reporting of potential frauds.
Adherence to SLA / TAT for various types of account opening . Completion of assigned task without lapse and co-operation to support the unit to adhere to the collective TAT
Customer centric - Solution oriented approach for processing of transactions (exception handling ; extra mile effort in handling branch miss outs) . Proper Co-ordination with Branches & Business stakeholders
Collectively Responsible for Audit Rating, Con. Audit .
Error free execution ,Consistent error free processing with all regulative check points
Individual Productivity to be maintained as defined for the unit
Verbal and Written Communication, Mail etiquette
Effective support & involvement in team engagement activities
Maintain Process and regulative compliance.
Be flexible to the work timings as the role demands. .
High commitment to work and willingness to work late hours /work in staggered working arrangement, in case the same is required.