Operations Team Member Ops Cms Operations

Year Chennai, Tamil Nadu, India

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:M2Operations Management: * Market knowledge of Payment Products and applicable regulatory guidelines.

Product knowledge of NEFT, RTGS, Internal Transfers, IMPS
Processing of offline files through Different systems
Understanding accounting entries for NEFT, RTGS, Internal Transfers, IMPS
Understanding of settlement process and reconciliation
End to end control checks during processing
Efficiently and diligently doing recon of Pool accounts
Publishing recon and other daily MIS to Senior Management
Liaising with IT, BSG teams for system issues
Ensures that all transactions are processed as per agreed SLA and approved procedures and guidelines.
Activities to be done as per the process defined maker checker to be followed and no exception to be taken.
Ensures effective customer service through timely delivery and efficient escalation management.
Following all set process and deviations if any are having requisite approvals.
Technical competencies in banking applications Eg: Payment Products, Finacle, MS - Office

Dashboards, Performance monitoring and MIS: * Logical & Methodical in executing transactions

Professional Entrepreneurship: * Good communication skills

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