Job Description

Company Name: VARITE India Private LimitedAbout The Client:
An American technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research through private consulting, executive programs, and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms.
The Client serves over 12,000 organizations in over 100 countries with an employee strength of 15,000.About The Job:

• The Operations Specialist is an integral part of Clients Global Services and Delivery (GSD) Learning and Development team.
• In this position, you collaborate with team members and other business unit stakeholders across the organisation to support delivery of world class learning experiences. Your responsibilities include program administration, scheduling/logistics, and reporting/measurement of learning experiences for *** Services and Delivery associates.
• This role requires excellent organisation skills, stakeholder management, independent problem solving, excellent communication and collaboration skills with a client-first approach.
• This role reports to the Sr. Director, L&D Development & Operations - GSD Learning and Development.

Essential Job Functions:
Program Administration:

• Update and maintain new hire dashboard with personnel changes and course attendance
• Manage global New Hire training calendars and mailboxes
• Manage New Hire Program scheduling and logistics
• Update new hire program evaluation/certification forms and compile results
• Manage all reporting and statistics for each class and attendee
• Comms management and sending calendar invites

Reprting and Analytics

• Use Excel and Google sheets to process and analyze data from reports
• Import and update data in Microsoft PowerBI
• Provide customized reports as requested

Learning Management System Administration:

• Manage training course registrations for new hires
• Provide technical troubleshooting support
• Comprehensive understanding of LMS platform functionality
• Provide regular reporting on Services L&D learning modules

Virtual Learning Program Logistics:

• Collaborate with design and facilitation team to create program logistics for new hire/tenured/leadership programs
• Support L&D delivery by scheduling program logistics
• Administer surveys and compile feedback on L&D program

General Learning and Development Administration:

• Manage all folders and documents on Google Drive or Microsift OneDrive
• Provide operational support to other Learning and Development programs as needed (Tenured and Leadership)
• Provide operational support to other GSD ad hoc projects
• Create and run ad hoc reports as requested

Qualifications:

• Bachelor's degree
• 3-5 years administrative/operational experience
• Excellent organisation skills
• Obsessive attention to detail is a must
• Advanced Excel skills
• Advanced Google Suite skills
• Experience with business analytics services (i.e. Power BI)
• Strong problem solving skills and ability to use analytical mindset
• Ability to operate independently and prioritise workload and project manage an initiative from concept to completion
• Experience developing operational efficiencies through improved tools and processes
• Excellent communication skills (oral and written)
• Experience with a learning management platform (LMS) such as Cornerstone a plus
• Experience with eLearning development tools like Articulate 360 or Captivate a plus
• Experience working with client services/sales professionals a plus

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitUnlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you\'ll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

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