Operations Manager
Year Surat, Gujarat, India
Job Description
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- 1+ years of employee and performance management experience
- Bachelor\'s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
Purview of a Operations Manager
Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.
Responsibilities include, but are not limited to
- Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
- Developing and/or referring to performance metrics to drive team performance and business results.
- Identifying the business impact of trends and making data backed decisions.
- Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
- Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
We are open to hiring candidates to work out of one of the following locations:
Surat, GJ, IND
- 1+ years of performance metrics, process improvement or lean techniques experience
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Job Detail
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Job IdJD3300047
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSurat, Gujarat, India
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EducationNot mentioned
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ExperienceYear