Job Description

Designation: Operations Manager - Jaipur Location: Jaipur (On-site) Working shift : General shift About Nivoda: Nivoda is a global B2B diamond and gemstone marketplace, providing jewellery retailers with access to competitive, high-quality diamond supplies. Recognized for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimizing inventory risks and optimizing the supply chain. Key Responsibilities: Responsible for the entire operations of the Jaipur office Ensure high security standards are maintained throughout the shift Ensure SOPs are followed by the teams Ensure regular updates are shared with the reporting manager Ensure reports are created and maintained regularly Ensure all office related admin and financial work is managed efficiently Process oriented and focus on standardizing processes and workflows End to End ownership of all the transactions Managing the day-to-day activities of the team Have frequent discussions with suppliers and help in sorting out problems faced by them Motivating the team to achieve organizational goals Developing and implementing a timeline to achieve targets Empowering team members with skills to improve their confidence, product knowledge, and communication skills Formulate strategies to improve performance and make the operations lean Contributing to the growth of the company through a successful team Find ways to improve customer service and implement best practices Recruit, Train, Supervise and mentor your team members and support their professional development Creating a pleasant working environment that inspires the team Required Skills & Experience: At least 7 years of work experience, with min. 3 years demonstrable experience as Operations Manager or a similar role in a leadership position Transparent & honest approach - as he/she will be dealing with stones Speaks good English, written and verbal MS Office and reporting skills Ability to multitask efficiently with multiple counterparts Attention to detail Humble, honest, trustworthy Shows respect & appreciation for every person Knowledge of general business software and aptitude to learn new applications Familiarity with business and financial principles and outstanding organizational skills Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn Perks & Benefits: Opportunity to shape and optimize operations in a growing, fast-paced company Significant responsibility and influence on process improvements and quality standards Collaborative, dynamic work environment with growth potential Unlimited leave Statutory benefits like PF & Gratuity etc. Great company culture and international working environment.

Nivoda