Operations Manager
Year Attapur, Hyderabad, Telangana, India
Job Description
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Job Summary:The Operations Manager plays a crucial role in overseeing the daily operations and ensuring efficiency in the delivery of healthcare services within the hospital. This position requires a dynamic and organised professional with strong leadership skills and a deep understanding of healthcare operations.Key Responsibilities:
- Daily Operations Oversight
- Monitor daily activities to ensure smooth functioning across all departments.
- Address and resolve operational issues as they arise.
- Staff Coordination
- Manage staff schedules to ensure adequate coverage.
- Oversee staff performance and address any immediate personnel issues.
- Resource Management
- Ensure the availability and proper allocation of medical supplies and equipment.
- Monitor inventory levels and coordinate timely restocking.
- Quality Assurance and Compliance
- Conduct routine checks to ensure compliance with regulatory standards & SOPs.
- Implement quality control measures and address any deficiencies.
- Patient Care Coordination
- Supervise patient admission, discharge, and transfer processes.
- Ensure effective coordination between administrative and clinical teams for optimal patient care.
- Facilities Management
- Oversee the maintenance and safety of hospital facilities.
- Coordinate with maintenance staff for repairs and upkeep.
- Financial Operations
- Monitor daily financial transactions, including billing and insurance claims.
- Ensure accurate and timely financial reporting.
- Communication and Liaison
- Facilitate effective communication between departments.
- Act as a point of contact for external partners and stakeholders.
- Data Analysis and Reporting
- Collect and analyze operational data to identify areas for improvement.
- Prepare and present daily reports to senior management.
- Patient and Staff Feedback
- Monitor patient and staff feedback for immediate action.
- Implement adjustments based on feedback to improve services and satisfaction.
- Emergency Response
- Be prepared to implement emergency plans and coordinate responses during crises.
- Ensure staff are trained and aware of emergency procedures.
- Policy Enforcement
- Ensure staff adhere to hospital policies and procedures.
- Address any breaches in policy promptly.
- Customer Service
- Address patient complaints and concerns in a timely manner.
- Implement strategies to enhance patient satisfaction and overall experience.
- Bachelors degree in Healthcare Administration, Business Management, or a related field. Masters degree is a plus.
- Proven experience in hospital operations management.
- Strong understanding of healthcare regulations and accreditation standards.
- Excellent organisational and leadership skills.
- Analytical mindset with the ability to use data to drive operational improvements.
- Effective communication and interpersonal skills.
- Ability to work collaboratively with a diverse team.
- Health insurance
- Provident Fund
- Day shift
- Rotational shift
- Yearly bonus
- Master's (Preferred)
- Operations: 7 years (Required)
- Hospital: 7 years (Required)
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Job Detail
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Job IdJD3346463
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAttapur, Hyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear