Job Description

About the internshipSelected intern's day-to-day responsibilities include:1. Manage and direct the customer service field team/support technicians in responding to customer calls and complaints professionally.
2. Coordinate with clients, production, sales & marketing, billing, store, dispatch teams, and management to ensure a smooth flow of operations.
3. Actively monitor VTS devices through dashboards, MIS, and web applications.
4. Plan and organize new installations and maintenance of faulty VTS devices.
5. Implement installation and maintenance schedules and drive compliance across the field support team.
6. Lead and manage a team of onsite and offsite customer support field technicians.
Conduct customer training sessions on VTS front-end operations, including report generation.Skill(s) requiredEnglish Proficiency (Spoken) English Proficiency (Written) MS-OfficeEarn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 12th Dec'24 and 16th Jan'253. are available for duration of 6 months4. are from or open to relocate to Mohali and neighboring cities5. have relevant skills and interestsOther requirements1. Degree in electronics & communication/mechanical/equivalent2. Excellent written/verbal communication3. Good command in MS Office.4. Ability to handle pressure.5. Active problem-solving skills.PerksCertificate Job offerNumber of openings1About Eon Infotech LimitedEon Infotech Limited is a technology company headquartered in the Northern Indian city of Chandigarh. Founded in 2000 by a team of first-generation entrepreneurs, it is today providing cutting-edge technology products in the domain of asset tracking systems and defense electronics to its clients. We specialize in delivering world-class embedded software-based and VLSI design solutions. To this end, Eon owns a number of Intellectual Property Rights (IPRs).At Eon Infotech Limited, we have just one raison d'etre - to make our customer's vision possible. Putting ourselves in our customer's shoes, we seek first to understand her needs, and then work closely with her to deliver technology solutions that satisfy those needs. This single-minded focus has helped us succeed in the marketplace consistently. Needless to say, we are a systems-driven, ISO 9001:2008 certified organization, currently working towards SEI CMM Level 3.Activity on InternshalaHiring since December 202214 opportunities posted

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