Operations Intern
Job Description
About Us
At YourDOST, we provide an online counseling and emotional support platform designed to foster mental wellness, you can find more about the company at below website:
Website: http://www.yourdost.com
Responsibilities
Maintaining customer focus at all times and responding to customer inquiries over email, phone, and chat
Taking Period ownership of issues raised by users/experts and working with cross-functional teams to investigate, escalate, and resolve them at the earliest for customer delight
Maintaining knowledge of all existing and upcoming products/services of the company
Capturing customer feedback and channeling to internal teams for appropriate action
Monitoring real-time dashboards and coordinating with experts whenever required
Requirement
Recent Graduate or Postgraduate
Excellent written and verbal communication skills (English)
Good knowledge of Google Workspace (Gmail, Google Spreadsheets, Google Docs)
Willing to work in rotational shifts with weekdays as weekly off
Internship
6 Months (9 hours a day)
Working Structure
5 days a week, from Office (HSR Layout, Bangalore)
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Job Detail
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Job IdJD3483370
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear