Job Description

JOB SUMMARY

The selected candidate would assist the Operations Coordinator in handling inbound telephonic, e-mail & social-media based queries, make outbound communication and innovatively use social media as instructed; communicate withthe company's teachers & students, with the aim to resolve issues in conjunction with in-house technical, creative, marketing and R&D teams.

JOB DESCRIPTION

Handling inbound in-situ, telephonic, e-mail & social media-based queries of leads and company's teachers & students.

Resolve issues in conjunction with the in-house technical, creative, marketing and R&D teams.

Maintain relevant databases, and generate MIS as required for analysis.

REQUIRED SKILLS & QUALIFICATIONS

Ability to thoroughly understand the brand, its products & services.

Excellent written and verbal communication skills in English.

Good verbal communication skills in Hindi & Marathi.

Ability to listen, empathize & analyze.

Good problem-solving & people skills.

Enthusiasm to achieve the organization's goals.

BENEFITS

A fair chance at full employment, based upon performance during the internship.

An opportunity to get hands-on experience in operations, and to become a full-stack operations professional.

A highly collaborative, typical 'start-up' type environment that pushes you to think beyond your boundaries and keeps you on your toes.

An open forum for expression of ideas.

Job Type: Internship
Contract length: 6 months

Pay: ?10,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift

Application Question(s):

• Do you live in Thane city?
• Are you available to join immediately if selected?

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• fluent English? (Required)

Work Location: In person