Operations Executive
Job Description
Key Responsibilities:
• Handle inbound inquiries from prospective students via phone, email, chat, etc.
• Provide comprehensive information about courses, qualifications, and documentation requirements.
• Maintain a friendly and professional demeanour with students.
• Assess prospective students' needs and interests.
• Determine student eligibility for specific programs based on gathered information.
• Explain the documentation process to students.
• Assist students in understanding and accessing required forms and documentation.
• Pass qualified leads to the counselling team for a detailed consultation.
• Maintain clear records of all student interactions using the CRM system.
• Provide feedback on common student queries and process improvements.
• Prepare and submit reports on lead generation and conversion rates.
• Monitor and analyze the effectiveness of inquiry processes and suggest improvements.
Job Types: Full-time, Fresher, Internship
Contract length: 3 months
Pay: ?16,646.40 - ?21,020.12 per month
Benefits:
• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• Operations: 1 year (Preferred)
• total work: 1 year (Preferred)
Language:
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3376841
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear