Job Description

Job Title: Operations Executive (NVOCC Industry).
Location: Mumbai, India.

Rounds of Interview as follows:

1st : Online Quickfire test

2nd : Personal Interview with HR

3rd : Aptitude Test - Attention To Details, Numerical & Data Analysis, Verbal, Reasoning (If the aptitude test is cleared then there will be a round with the HR manager).

4th : Technical round with HOD (Will be next day).

After selection:
Process training in classroom format for 1 week followed by assessment. Upon passing, an assessment will be sent to the floor.

Responsibilities:

• Coordinate and manage the end-to-end operational activities related to NVOCC shipments, including documentation, booking, cargo handling, and delivery.
• Liaise with various stakeholders, including slot operators, agents, freight forwarders, and customers, to ensure smooth and timely execution of shipments.
• Prepare and process shipping documentation, including bills of lading or Delivery order and other required documents.
• Communicate with customers to provide shipment updates, resolve inquiries, and address any operational issues that may arise.
• Collaborate with internal teams, such as sales, customer service, and finance, to ensure seamless coordination and customer satisfaction.
• Coordinate with customers and ensure timely pickup of containers and delivery.
• Monitor and track shipment statuses using the company's online systems and tools, and provide regular updates to customers and stakeholders.
• Handle and resolve operational issues, such as delays, damages, and claims, in a timely and effective manner.
• Maintain accurate and up-to-date records of shipments, documentation, and customer interactions.
• Stay informed about industry regulations, shipping trends, and best practices to ensure compliance and optimize operational processes.

Job Types: Full-time, Fresher

Pay: From ?40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Do you have 70% and above score in 10th & 12th academics years?

Work Location: In person