Responsibilities:
• Managing daily travel bookings for clients including flights, hotels, bus, train, cabs, visa, travel insurance and others
• Manage end-to-end visa services of customers
• Handle customer inquiries and resolve issues in a timely and professional manner
• Updating daily activities in the project management tool
• Raising customer queries where there is dependency of any internal team member
• Communicating & coordinating with internal & external stakeholders
• Stay updated with industry trends and changes in regulations to ensure operational compliance
• Contribute to the overall operational efficiency and effectiveness of the organization
Qualifications:
• Previous experience in travel operations is preferred
• Good knowledge of visa-related nuances
• Knowledge of operating travel Global Distribution System (GDS) preferred
• Excellent attention to detail and accuracy in performing tasks
• Proficient in using operational tools, software, and systems
• Strong communication skills, both written and verbal
• Ability to work well in a fast-paced and dynamic environment
• Knowledge of regulatory compliance and industry best practices
• Comfortable with MS tools & especially Excel
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
• Day shift
Experience:
• Operations: 1 year (Preferred)
• total work: 1 year (Preferred)
Work Location: In person
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