Job Description

Company Name: VARITE India Private LimitedAbout The Client:
An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.About The Job:

• Client is seeking an Operations Delivery Manager to join the Field Readiness & Enablement Team.
• The Individual Contributor role will drive the operational and deployment requirements of enablement programs.
• Responsibilities include building curriculum in a learning management system, managing user acceptance testing, assigning training to learners, providing support, and answering questions for all modalities.
• The successful candidate is someone who thrives in a fast-paced environment and is agile with multiple priorities and responsibilities.
• He or she will ensure timely and quality delivery of all Field Readiness and Enablement program outputs by the effective use of Learning Management Systems and Technology.

Essential Job Functions:

• Be the trusted advisor to the Enablement Owner and validate the learning strategy from an operational aspect (project experience, learning elements and reporting requirements).
• Lead project \xe2\x80\x9coperations\xe2\x80\x9d calls and determine timeline for projects to ensure on time deployment in support of General Availability date.
• Manage engagement with Enablement Owners and/or Regional Business Leads by solving problems proactively and as situations arise.
• Track, drive, and follow up on deliverables of cross-functional team members - e.g. Virtual program producers; Communications; Instructional Designers and Curriculum Developers; Business Intelligence.
• Communicate to keep internal stakeholders & cross-functional teams informed via meeting notes, email, SharePoint, MS Teams, Slack, Workfront.
• Coordinate complex programs efficiently, overseeing multiple projects simultaneously.
• Build and maintain training content within Client Learning Manager, Enablement Bill of Materials, and our Learning Asset Management System.
• Author pages on Client Digital University web portal and conduct end-to-end UAT.
• Keep records. Build and maintain spreadsheets to support enablement efforts
• Assign training to global field employees to support their onboarding and role progression.
• Conduct user acceptance testing for all training programs.
• Write and edit program notifications as needed.
• Analyze completion reports in collaboration with reporting team.
• Help resolve user issues with a customer-first mindset and manage the tech proficiently, optimizing workflows and implementing improvements for increased efficiency.
• Cross-train colleagues in various technology and processes for coverage and upskilling initiatives

Qualifications:

• Proficiency in Learning Management Systems.
• Experience in web authoring
• Digital literacy: Microsoft Windows and Office: Email, Calendar, Word, Excel (must have), PowerPoint, Forms, SharePoint, Teams, Slack
• Excellent English communication skills - spoken and written. Ability to articulate and communicate his/her viewpoint effectively, concisely and clearly on complex or large- scale business or operational considerations, and key decision points to stakeholders at various levels and collaborate to implement effective solutions along with comprehensive documentation
• Confirmed ability to operate effectively and autonomously in a team environment receiving direction from multiple leads including situations of extreme ambiguity, with only high-level direction and demonstrate advanced problem-solving skills and addressing root causes
• Strong interpersonal skills. Expected to model collaboration, professionally influence, build and cultivate working relationships with multiple stakeholders and cross functional teams.
• Positive attitude and ability to remain agile with multiple and evolving team priorities.
• Strong decision-making ability and good judgment; demonstrate value and develop trusted advisor role!
• Possess a strong analytical background, think critically, synthesize new data quickly, and prioritize efficiently.
• Established collaborator with the initiative to lead, raise a hand for new challenges, and act as a subject matter authority across the organization.

Requirements

• 8-10 years of professional experience in IT industry in Learning and Development domain
• University degree.
• Willingness to work different hours \xe2\x80\x93 6:00 pm to 3:00 am IST (ET)
• Proficiency working on Learning Management System \xe2\x80\x93 ALM preferred.
• Strong project management skills \xe2\x80\x93 detail oriented and focused, excellent communication and follow up, organization, problem solving, responsiveness, deadline-driven.
• Ability to manage multiple projects, tasks, and deadlines simultaneously.
• Experience and comfort working in a fast-paced environment.
• Confidence in facilitating, driving, and contributing to team discussions in areas of responsibility.
• Excellent spoken English and written communication skills.
• Positive attitude and ability to remain agile with evolving team priorities.
• Strong decision-making ability and good judgment.
• Computer skills: Microsoft Outlook and Office: Outlook Email and Calendar, Word, Excel, PowerPoint, SharePoint familiarity.

Desired

• Project Management Professional (PMP) certification and/or Product Management experience is a plus.
• Knowledge of Adobe\'s businesses, products, specifically Adobe Learning Manager and Adobe Experience Manager (AEM), and their use across customer segments is desired.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitUnlock Rewards: Refer Candidates and Earn.
If you\'re not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you\'ll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.Experience Level Bonus Referral: 0-2 years INR 5,000
2-6 years INR 7,500
6+ years INR 10,000About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

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