Job Description

_Job Title:_ Operations Manager _Company:_Strongforce _

Location:_ Panchkula _

Job Type:_ Full-time _Reports to:_ General Manager/Director _

About Us:_ Strongforce is a leading provider of skilled labour in Canada, offering high-quality construction services to clients across various industries. We pride ourselves on delivering exceptional service, ensuring the safety and security of our clients' assets, people, and properties.

Job Summary:_ We are seeking an experienced Operations coordinator to oversee the day-to-day operations of our security services. The successful candidate will be responsible for managing a team workers, coordinating logistics, and ensuring compliance with regulatory requirements.

_Key Responsibilities:_

1. _Team Management:_

2- Supervise and manage a team of workers, including scheduling, training, and performance evaluations.

3 - Foster a positive and inclusive work environment, promoting excellent customer service and teamwork.

4 _Operational Planning:_ - Coordinate logistics, including guard deployments, rotations, and replacements.

5- Develop and implement operational plans to ensure efficient service delivery. 6_Compliance and Risk Management:_ - Ensure compliance with relevant laws, regulations, and industry standards. - Identify and mitigate potential risks, implementing corrective actions as needed.

7. _Client Relations:_ - Build and maintain strong relationships with clients, responding to their needs and concerns.

8. _Reporting and Administration:_ - Prepare and submit operational reports, including incident reports, guard performance evaluations, and client satisfaction surveys. - Maintain accurate records, including personnel files, training records, and operational logs. _Requirements:_
•_Experience• - Freshers are welcome to apply

Skills• : - Excellent communication, leadership, and interpersonal skills. - Strong analytical, problem-solving, and decision-making abilities. - Proficient in MS Office, particularly Excel, Word, and PowerPoint. - Familiarity with security industry software and systems.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?40,000.00 per month

Schedule:

• Day shift
• Fixed shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Quarterly bonus
• Yearly bonus

Work Location: In person