Job Description

Job Responsibilities:

1) Client Feedback Calls:

Conduct feedback calls to clients in

English, Malayalam, and Tamil

to assess their experience and gather insights for improvement.

2) VFS Appointment Booking:

Schedule

VFS appointments

as per client requirements. Ensure accurate information is provided regarding appointment availability and procedures.

3) Handling Organic Inquiries:

Respond to

organic inquiries

promptly and professionally. Provide clear and accurate information to clients regarding services.

4) Communication & Coordination:

Maintain effective communication with clients and internal teams to ensure smooth operations. Ensure proper documentation and follow-ups for client interactions.
Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?16,000.00 per month

Benefits:

Paid sick time
Schedule:

Day shift
Ability to commute/relocate:

Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person