Operations / Backoffice Executive
Job Description
Role & Responsibilities:
• Back office for non-voice role
• Understanding the client portal and communicating the result of the analysis
• Ensuring the client portal is updated completely, in line with the instructions set by our client Prioritize work effectively to meet SLA
• Meet defined daily targets set for the process
• Need to multitask and work on different markets and applications
• Proactively analyze markets assigned in order to enhance process efficiency
• Flexibility to support different queues within the process not limiting to one team
• Documentation of requirements to ensure smooth automation of reporting To act as the central point for clients requiring services on our print and digital product To promote a positive environment of partnership working across on/offshore teams
Job Type: Full-time
Pay: ?20,000.00 - ?30,000.00 per month
Schedule:
• Monday to Friday
• Night shift
Experience:
• Microsoft Office tools: 1 year (Preferred)
Language:
• Expert English (Preferred)
Shift availability:
• Night Shift (Required)
Work Location: In person
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Job Detail
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Job IdJD3387870
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear