Job Description

We're looking for a motivated and driven Operations Associate (Contractual) who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. Expected to start within the Month of August 2024.



The position is based in Gurugram.



Your Tasks - Paint the world green


• Day-to-Day Operations: Execute and oversee daily operations of ongoing strategic initiatives. Maintain and update operational data to ensure accuracy and accessibility.
• Vendor Coordination: Liaise with third-party vendors to ensure smooth operations and resolve any issues promptly.
• Waiting Lounge Management: Oversee the management of various waiting lounges to ensure they meet our standards for comfort and customer service.
• New Revenue Channels: Assist in identifying and launching new revenue channels to diversify our offerings.
• Bus Stations/Stops Management: Manage operations at various bus stations and stops to ensure efficiency and customer satisfaction.
• Account Management: Act as the account manager for all rest stops across India, fostering strong relationships and ensuring high service standards.
• Customer Experience Improvement: Analyse customer feedback and operational processes to identify areas for improvement. Implement strategies to enhance the overall customer experience.
• Process Analysis and Streamlining: Conduct regular analysis of our operational processes. Recommend and implement changes to streamline operations and improve efficiency

Your Profile - Ready to hop on board


• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations, project management, or a similar role.
• Minimum work experience of 1 year.
• Ability to multitask and manage multiple projects simultaneously.
• Proficiency in MS Office (Excel, Word, PowerPoint) and data management tools.


Experience in the travel or transportation industry is a plus. Willingness to travel is required.



Our Perks - More than just a job


• You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
• Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
• Teamwork makes the dream work. Our Flix Team has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
• We're not only green in color. We're building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.


Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.



About Flix



We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have travelled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world - and our journey has just begun.



Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

The following video shows our amazing success story:



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