Job Description

Reuters is looking for bright, detail-orientated people to join its team of operations analysts in Bangalore. You will be part of a News Support Team that forms the backbone of Reuters news management. The News Support Team provides critical support to ensure our news operations run smoothly; our stories are resourced appropriately; we have the right staff in the right places at the right time; and that our staff are safe throughout the world.

As an operations analyst, you will provide critical support for a variety of functions including:

Permissioning requests on pics and video

Customer queries

News research

Newsplanning assistance

This is a great opportunity to get in on the ground floor of a new team that has made a real impact in freeing up resources across our news operation. Youll need to be comfortable using spreadsheets and working diplomatically via email and phone to resolve problems and ensure our processes are running efficiently. An interest in news and an understanding of journalism is highly desirable as there will be opportunities to assist with updating newsplanning calendars, answering customer queries and helping journalists with database searches. You must be willing to work evening and overnight shifts.

Key Deliverables & Accountabilities

Answer queries from Refinitiv customers about news stories

Update newsplanning calendars as required

Assist with news database searches

Ensure all reports are accurate, current and easily accessible when needed

Knowledge, Skills and Experience

Exceptional organizational skills

Effective at managing multiple and competing priorities

Ability to use database search tools

Excellent communication skills, both verbal and written

Self-starter and willing to identify opportunities to improve processes

Willingness to work in rotational shifts, 24/5 operations

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, weve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the worlds most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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Thomson Reuters